How We Made It Happen
The Challenge
While expanding their international operations, Miltenyi Biotec faced challenges as their existing system couldn’t keep up with the growing need. Their operations slowed down, and the internal processes became time-consuming.
The team struggled with bulk back-office tasks that directly impacted their performance efficiency. Without a proper system and automation, scaling consistently became impossible for them.
There were some technical gaps and deployment updates that needed attention, while the biotech company also needed to monitor ongoing technical changes. Continuous manual intervention was becoming frustrating for the team.
Miltenyi Biotec required a committed partner to modernize their system, upskill internal teams, and ensure they could scale reliably across multiple geographies.
The Solution
Spadoom stepped in as Miltenyi Biotec’s trusted partner for their global SAP Commerce Cloud rollout. Rather than simply deploying the technology, we focused on equipping their teams to manage it, strengthening their operations, and creating a system that could support real scale.
We began by empowering their developers with targeted training and hands-on guidance, ensuring they could own and extend the platform confidently. Alongside this, our specialists worked on back-office integrations, bulk operations, and system updates to stabilize performance and streamline day-to-day workflows.
From there, we addressed deeper technical gaps by developing custom extensions tailored to different regional requirements. This helped Miltenyi Biotec bring consistency to their global e-commerce operations while adapting to local needs.
As their long-term partner, we stay engaged with ongoing engineering, requirements refinement, and deployment support, ensuring the entire ecosystem remains reliable, flexible, and ready to grow with their scientific mission.
The Results
With Spadoom’s continuous assistance and engineering help, Miltenyi Biotec was able to focus on growth instead of managing system issues. The expanding company now operates efficiently on the stable and scalable SAP Commerce Cloud platform.
Because of a strong commerce environment, the deployments have become faster with reduced operational risks. The back-office integrations by the Spadoom team were beneficial in improving consistency and minimizing downtime.
The ongoing training and guidance help the internal team to maintain the platform efficiently, making the operations more manageable. This also had a positive effect on collaboration between the teams across geographies.
Miltenyi Biotec’s dependable and scalable global e-commerce system has given them the confidence they needed for international expansion. With Spadoom by their side, looking after their system, the biotech company continues to grow its business with assurance.
