How Galenica Chose Its Next-Generation Commerce Platform with Spadoom’s Strategic Evaluation

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Industry

Pharmaceuticals / Healthcare Retail

Challenge

Galenica, a Swiss healthcare provider and pharmaceutical company, struggled to choose a commerce platform for its retail setup that meets its operational and growth needs. They needed a concrete roadmap and a strategic plan that would help them modernize their existing system without disrupting their operations.

Results

With Spadoom’s support, Galenica finally found the clarity it had been missing. The evaluation showed why SAP Commerce Cloud was the right fit for them and how it could strengthen their retail operations. The roadmap turned a difficult decision into a clear path, giving the team the confidence to move forward and rebuild their digital retail presence with decisive direction and momentum.

SOLUTION IMPLEMENTED

Platform Strategy, SAP Commerce Advisory

galenica.com
1.9B+

Net Sales Achieved in 2025 (CHF)

5.0%

Year-over-Year Growth Rate

7,991

Employees working for the Galenica Group

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About Galenica

Based in Switzerland, Galenica is a leading healthcare and pharmaceutical company that operates through retail, wholesale, logistics, and IT services. It serves around 100,000 customers daily with top-quality solutions. The company commits to supporting modern healthcare while driving growth across its retail and digital operations.

How We Made It Happen

The challenge

The Challenge

Galenica was in the middle of modernizing its digital commerce strategy when it realized that its existing system couldn’t keep up with the changing market demands and its growing pharmaceutical business.

 

The company needed a platform to support its digital retail operations. However, evaluating the top platforms and then choosing one was a tough challenge for the Galenica team.

 

In a highly regulated industry like healthcare, they needed careful consideration of compliance, scalability, and vendor reliability. It was not only about setting up a platform, but it was also about assessing all options with both business and technical perspectives in mind.

 

Moreover, Galenica also needed a roadmap and a stronger digital strategy that would level up its commerce infrastructure. They wanted to make sure their investment aligns with their goals and the future needs.

The Solution

The Solution

Spadoom became the strategic advisor for Galenica and conducted an in-depth analysis of the modern commerce platforms to find the one that suits their enterprise goals. 

 

Our team helped the pharmaceutical company move to SAP Commerce Cloud as its primary digital foundation, after ensuring that the SAP architecture meets its retail and regulatory demands. 

 

Spadoom also created a clear roadmap that defined Galenica’s priorities, implementation phases, and scalability phases. This helped the company to prepare well for the future. 

 

By combining technical expertise and business understanding, Spadoom provided the clarity and confidence that Galenica needed to move forward.

The Results

The Results

Spadoom’s vendor-neutral expertise and platform strategy helped Galenica to trust SAP Commerce Cloud as the most suitable fit for their digital retail operations and long-term growth.

 

The internal team got a structured plan to follow and work on. It helped them to align business priorities, technical requirements, and customer experience goals. 

 

Spadoom’s strategic input on architecture proved beneficial as the improved system performed better, providing more stability and scalability. This also made their future expansions more flexible.

 

With a solid plan and the right platform in place, Galenica’s team became confident in their digital retail operations and got more control over them. It helped them continue to grow in the healthcare industry.

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